Sharp Retail System’s nationwide service personnel are Sharp (EPOS & Cash Register) trained and offer support for the full range of Sharp’s ECR & EPOS hardware. This includes telephone helpdesk support and remote dial in support via the internet direct with clients computers.
Warranty
All Sharp products supplied by our company are covered by a 12-month onsite warranty which includes parts & labour. ( excluding programming )
Field Support
Sharp Retail Systems offers prompt nationwide cover by their trained personnel to ensure that any hardware problems are resolved in the quickest possible time.
Help Desk
Telephone support by our experienced support team is available Monday to Friday. 9am – 5:30pm excluding Bank Holidays.
You can contact the help desk in the following ways:
Call our technical support help line for advice on : 01823 331166 (standard rate applies)
Email our Technical Support Department : support@sharpretailsystems.co.uk
Maintenance Contracts
Sharp Retail Systems can offer bespoke maintenance agreements to suit your individual requirements.
Data Cabling
All data cabling is carried out by our own network division, and maintained by our own team of network engineers. We do not use any 3rd party agents.